Policies
Welcome to the Policies hub for Cherry Tree Kids Centre in Innisfil.
Here you’ll find our current Camps Policies and Classes Policies—
including health & safety, cancellations, photo/media consent, pick-up procedures, and program guidelines.
This page centralizes policies for our Kids Camps (Winter, March Break, Summer) and
Classes (Toddler, Preschool, Before & Afterschool, Early Education) so families can review
registration rules, refunds/credits, attendance, and privacy in one place. For data and cookies, see our Privacy Policy
Camps Policies
These policies apply to Cherry Tree Kids Camps (e.g., Winter Break Camp, March Break Camp, Summer Camp) unless a specific camp states otherwise on its page or registration form. Program details (dates/ages/fees) may vary seasonally; any differences are listed under each camp’s “Specifics.”
General (all camps)
Attendance & pick-up
For most of the Camps – Program hours: 9:00 a.m.–5:00 p.m. Drop-off from 8:45 a.m.
Please sign your child in and out each day. Authorized pick-ups only (ID may be requested).
Health, Illness & Medication
Keep children home if they are unwell (fever, vomiting/diarrhea within 24h, contagious symptoms).
Disclose allergies/medical needs on registration.
Prescription medication requires the original container and written parent authorization; staff administer per instructions.
Allergies & Food
The centre is nut-aware; please avoid nut products.
Send a nutritious lunch, snacks, and water bottle daily. Label all items.
Supervision & Safety
Children are supervised at all times by staff who have current Vulnerable Sector Checks and First Aid/CPR.
Outdoor activities are weather-permitting; appropriate clothing is required.
Behaviour & Respect
We promote a positive, respectful environment. Persistent unsafe or aggressive behaviour may lead to a parent meeting and, if unresolved, removal from the program (unused days refunded where applicable).
Photo/Media consent
- Collected at registration (internal use vs public use). Names are not posted with images. Consent can be withdrawn in writing at any time; future use will stop.
Emergency & Medical Treatment Consent
In case of emergency, we will contact parents/guardians and 911 as needed. By enrolling, you authorize staff to obtain urgent medical care if a parent/guardian cannot be reached.
Weather & Unforeseen Closures
If the centre must close due to severe weather or safety issues, we will notify families ASAP by email/SMS/website.
Communication
Primary channel: Cherry Tree Kids Centre uses the Procare app for official communication with families (daily updates, reminders, schedule changes, attendance, incident/illness notifications, and centre announcements).
Enrollment: Families are required to create/maintain a Procare account and keep contact details up to date.
Time-sensitive notices: Urgent updates will be sent through Procare notifications; please ensure notifications are enabled.
Alternative contact: If you cannot access Procare, email info@cherrytreekidscentre.com so we can arrange a reasonable alternative.
Emergencies: In life-threatening situations, call 911 first.
Privacy: Use of Procare is subject to Procare’s own terms and privacy policy. See our Privacy Policy for how Cherry Tree handles personal information.
Official updates are delivered through the Procare app; please ensure your account is active before your child’s first day.
Winter Break Camp — Specifics
• Ages: 5–8
• Hours: 9:00 a.m.–5:00 p.m.; drop-off from 8:45 a.m.
• Fee: $55/day
• Cancellations/changes: Request at least 3 business days before the booked day for a credit or refund (minus processing fees).
• Missed days: Non-refundable due to illness or weather, unless the centre cancels the full camp day.
• Program notes: Daily rotations may include outdoor play, arts & crafts, dance/drama, and yoga; special themed activities (e.g., Santa’s visit) may occur on select dates.
Note: March Break and Summer specifics will be posted closer to program dates. Just to let you know, the general camp policies above apply.
Classes Policies
These policies apply to our ongoing Classes programs: Toddler, Preschool, Before & Afterschool, Early Education. Program-specific handbooks may provide additional details; in case of conflict, the most recent handbook/registration terms prevail.
Enrollment & withdrawal
Enrollment confirms a spot in the selected program. Written notice is required for withdrawal or schedule changes; any notice period and fee implications are outlined in your registration terms.
Attendance & holidays
Follow your program calendar. Missed days are generally not credited unless stated in your agreement.
Tuition/invoicing (if applicable)
Fees, due dates, and payment methods (e.g., monthly or session-based) are provided at registration. Late fees may apply after the due date.
Late pick-up
A brief grace period may apply; thereafter, late fees can be charged to cover staffing. Please contact us if delayed.
Health & illness
Keep children home when symptomatic; notify us of communicable illnesses. Medication can be administered with written consent and original packaging.
Allergies & food
Nut-aware environment. Share allergy details on registration; send labeled lunch/snacks/water bottle.
Behaviour & inclusion
We support positive behaviour and inclusive practices. Ongoing safety concerns may require a plan with parents and, if unresolved, program discontinuation.
Photo/media consent
Collected at registration (internal vs public use). Names are not posted with images; consent can be withdrawn in writing.
Communication
Primary channel: Cherry Tree Kids Centre uses the Procare app for official communication with families (daily updates, reminders, schedule changes, attendance, incident/illness notifications, and centre announcements).
Enrollment: Families are required to create/maintain a Procare account and keep contact details up to date.
Time-sensitive notices: Urgent updates will be sent through Procare notifications; please ensure notifications are enabled.
Alternative contact: If you cannot access Procare, email info@cherrytreekidscentre.com so we can arrange a reasonable alternative.
Emergencies: In life-threatening situations, call 911 first.
Privacy: For information about personal data, cookies, chat and messaging tools, and reCAPTCHA, please see our Privacy Policy.
Questions or accessibility requests (AODA)? Email info@cherrytreekidscentre.com.
Last updated: 11 Nov 2025
Official updates are delivered through the Procare app; please ensure your account is active before your child’s first day.